Policies

PAYMENT:

Deposits are Required to secure your appointment. All deposits are NON-Refundable. The deposits go towards the total amount due and remaining balance is due upon completion of service. If you are 15 minutes or more late you will need to reschedule, no show, and canceled in less than 48 hours you forfeit your deposit.

LATENESS:

We strongly encourage our guests to arrive 10 minutes prior to their scheduled appointments to allow time to fill out paperwork and get settled in. Please familiarize yourself with our location. For appointments that are longer than an hour, arriving 15 minutes or more past the scheduled appointment time, the appointment is subject to being cancelled deposits will be forfeited.

Tardiness is not acceptable for appointments that take less than an hour to complete. If you are late, you must reschedule and you will be subject to a cancellation/rescheduling fee that is 50% of your schedule service

CANCELLATIONS:

We ask that you please reschedule or cancel at least 48 hours before the beginning of your appointment. WE RESERVE THE RIGHT: to charge 50% of the scheduled service price and cancel your appointment if you are more than 15 minutes late to an hour-long appointment. Tardiness will not be accepted for appointments that are less than 1 hour. WE RESERVE THE RIGHT: to charge 50% of the scheduled service price when canceling or rescheduling less than 48 hours prior to your appointment. WE RESERVE THE RIGHT: to charge 100% of the scheduled service(s) on No-Shows.

NO GUESTS:

Due to the nature of our detailed services, we kindly request that you arrive unaccompanied to your appointment. Please, no friends, boyfriends, girlfriends, significant others, children, and pets allowed. If you accompanied by a guest, we will ask them to leave. If you must leave with them, you will incur an inconvenience fee totaling half the amount of the service or your deposit will be forfeited.